How corrections work

When a factual error could change a reader’s decision, we correct the article, update its last-reviewed date and add a plain-language notice identifying what changed. We do not silently erase material errors. Minor spelling, formatting and clarity edits that do not change meaning are not listed.

Public correction record

July 31, 2026 — retrieving lost eTA application details

The guide to retrieving lost application details previously overstated what the status tool can find, suggested reapplying based on a 72-hour deadline and treated payment evidence as useful at check-in. Those instructions were removed and replaced with the current IRCC process. Read the corrected article.

This page is the publication’s canonical correction record. Each future entry will identify the affected page, the date and the substance of the correction without retaining personal reader information.